Our Services
Clinical Therapy
Clinical therapy is when a trained professional meets regularly with a person to help them work through issues they have been facing, which may include thoughts, feelings, beliefs, behaviors, or challenging memories. Clinicians meet with clients one-on-one in a safe and confidential environment and tailor the therapy process to meet each individual’s unique needs. Also known as psychotherapy, talk therapy, counseling or treatment, it can help people overcome obstacles that influence their wellbeing.
Pastoral Counseling
There are times in life when clinical counseling is not necessary and/or will not meet the needs of the whole person. Pastoral Counseling is a unique form of counseling which uses spiritual resources as well as religious and/or theological training. Pastoral counseling is ideal for individuals who are struggling with a variety of challenges such as spiritual issues, managing difficult life transitions, forgiveness, and marriage work, among other reasons.
Group Therapy
The Light House offers a variety of groups throughout the year. A group is typically between 8-12 members working toward a common goal with one or two mental health professionals. Groups are used to address specific mental health concerns, social skills development, personal growth, among other things. The group dynamic often helps people feel supported as they move forward.
Family Therapy
Family therapy is when family members meet together with a counselor to address issues relating to the family’s overall functioning. Common topics include communication struggles, grief, life transitions, problematic behaviors, conflict resolution, and understanding healthy roles/boundaries within the family unit. Family therapy may include all members of the family, or sometimes just those willing to participate. Treatment plans (including length of treatment) are tailored based on each individual family’s needs. Family therapy may be the sole treatment for family members, or work in conjunction with family members’ own individual therapy processes.
Intensive, outpatient trauma retreat
This is a distinctly, Christ-center treatment option for those suffering from the symptoms of PTSD or other trauma-related diagnoses. When trauma hits, especially at a young age, the foundation of who we are gets shaken. This trauma retreat model is operating with the foundational truth that your identity is in Christ. Regardless of the circumstances of your life, the messages you have been sent over the years, or the thoughts you have about yourself, your value is innate and God-given. Your life has purpose and God has a plan for you. Trauma can destroy how we experience our lives. This retreat is designed to be a step in the process of regaining your ability to experience the truth of who you are in Christ. Clients can be referred by their current clinician or self-refer. It is recommended that a client have a plan for follow-up services after the retreat has concluded. This is not a one-time fix-all service. It begins or continues the work of addressing the impact of trauma in your life.
This service includes 4 days of intensive 1:1 and group therapeutic work to target trauma and manage the impact on your day to day living. Each 6 hour day will include group work, psychoeducational work around trauma, 1:1 work with a clinician who will use evidence-based, researched trauma approaches to target your specific needs and spiritually ministry.
Temperament Testing
The Arno Profile System is a clinical diagnostic tool used by the National Christian Counselors Association to assess a person’s God-given temperament. It is extremely valuable in helping an individual better understand themselves, their child or a family member. The Light House provides counselors who are certified to use this tool in order to help individuals and families understand each other better. This service is provided in conjunction with one-time or ongoing session(s).
Professional Development/Presentations for schools
The Light House will provide trained, school certified staff to present to school staff or students on relevant topics. Our staff will create a tailored plan for your school that includes professional development, student assemblies, running circles or other research-based interventions. The Light House will support staff and/or students in social-emotional learning, school climate, restorative justice practices, running circles or running groups that may satisfy IEP requirements.
Insurance
Most of our services may be covered, in full or in part, by typical health care plans. We accept : Anthem, Husky Plans Connecticut, Cigna, Aetna, UnitedHelathcare, Connecticare, Oxford, Optum, and Harvard Pilgrim. Don’t see your insurance company? Call us, or utilize our contact form, to see if we are in-network.
See below for additional information about insurance coverage, as well your rights under the No Surprise Billing Act.
If you are unsure about your insurance coverage, contact your provider and ask the following questions:
- Does my health insurance plan include mental health benefits?
- Is there a limit to the number of sessions covered by my plan?
- Do I have a deductible? If so, what is it, and have I met it this year?
- Do I need written approval from my primary health care professional prior to receiving mental health care services?
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket
costs, such as a copayment, coinsurance, and/or a deductible. You may have other
costs or have to pay the entire bill if you see a provider or visit a health
care facility that isn’t in your health plan’s network.
“Out-of-network” describes providers and facilities that haven’t signed a contract with your
health plan. Out-of-network providers may be permitted to bill you for the
difference between what your plan agreed to pay and the full amount charged for
a service. This is called “balance billing.”
This amount is likely more than in-network costs for the same service and might
not count toward your annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who
is involved in your care—like when you have an emergency or when you schedule a
visit at an in-network facility but are unexpectedly treated by an
out-of-network provider.
You are protected from balance billing for:
Emergency services
If you have an emergency medical condition and get emergency services from an
out-of-network provider or facility, the most the provider or facility may bill
you is your plan’s in-network cost-sharing amount (such as copayments and
coinsurance). You can’t be
balance billed for these emergency services. This includes services you may get after you’re in stable
condition, unless you give written consent and give up your protections not to
be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center,
certain providers there may be out-of-network. In these cases, the most those
providers may bill you is your plan’s in-network cost-sharing amount. This
applies to emergency medicine, anesthesia, pathology, radiology, laboratory,
neonatology, assistant surgeon, hospitalist, or intensivist services. These
providers can’t balance bill you
and may not ask you to give up your protections
not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers
can’t balance bill
you, unless you give written consent and give up your protections.
You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in
your plan’s network.
When balance billing isn’t allowed, you also have the
following protections:
· You are only responsible for paying
your share of the cost (like the copayments, coinsurance, and deductibles that
you would pay if the provider or facility was in-network). Your health plan
will pay out-of-network providers and facilities directly.
· Your health plan generally must:
o Cover emergency services without
requiring you to get approval for services in advance (prior authorization).
o Cover emergency services by
out-of-network providers.
o Base what you owe the provider or
facility (cost-sharing) on what it would pay an in‑network provider or facility
and show that amount in your explanation of benefits.
o Count any amount you pay for emergency
services or out-of-network services toward your deductible and out-of-pocket
limit.
If you believe you’ve been wrongly billed, you may visit www.cms.gov/nosurprises or call 1-800-985-3059.
You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
•You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
•If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate inwriting within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the healthcare provider or facility gives you a Good Faith Estimate in writing within 3business days after you ask.
•If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
•Make sure to save a copy or picture of your Good Faith Estimate and the bill.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
PRIVACY ACT STATEMENT: CMS is authorized to collect the information on this form and any supporting documentation under section 2799B-7 of the Public Health Service Act, as added by section 112 of the No Surprises Act, title I of Division BB of the Consolidated Appropriations Act, 2021 (Pub. L. 116-260). We need the information on the form to process your request to initiate a payment dispute, verify the eligibility of your dispute for the PPDR process, and to determine whether any conflict of interest exists with the independent dispute resolution entity selected to decide your dispute. The information may also be used to: (1) support a decision on your dispute; (2) support the ongoing operation and oversight of the PPDR program; (3) evaluate selected IDR entity’s compliance with program rules. Providing the requested information is voluntary. But failing to provide it may delay or prevent processing of your dispute, or it could cause your dispute to be decided in favor of the provider or facility.